Operation TLC – reducing energy bills at Barts Health NHS Trust

Turn off, Lights Out, Close Doors

Operation TLC is a campaign I was recently working on with Global Action Plan for Barts Health NHS Trust. The campaign was designed to engage with the Trust’s hospital staff to encourage them to reduce their energy bill by communicating the benefits of carrying out each action. Operation TLC stands for Turn off (unnecessary equipment), Lights out (when possible), Close doors (where possible). These actions were determined following various research to understand where energy was being lost but also where the patient experience could be improved. For example, not only does closing doors help to reduce drafts and keep warmth in, it means that patients experience peace and quiet during their stay, especially at night time.

The campaign aimed to be simple to carry out, quick to understand and accessible. The three actions could be adopted by everyone through out their working day around the hospitals.

Here is a video (containing footage I shot) which explains what Operation TLC means to range of Barts Health staff,

To celebrate NHS Sustainability Day and to help raise awarness of the campaign, a team of volunteers stood outside a number of the hospitals to encourage ‘High Fives’ in support of Operation TLC. You can see photos here from outside the Royal London Hospital:

Operation TLC

Operation TLC

Operation TLC

1,200 people were reached that day simply by high fiving everyone that entered the Royal London Hospital and St Bartholomews Hospital. The day contained a range of events from Global Action Plans ‘eco interactive’ displays, workshops, site visits and energy saving stand. The Guardian newspaper wrote a great piece about how the day empowered and encouraged innovation: NHS Sustainability Day: empowering and encouraging innovation

The Guardian, NHS Sustainability Day

You can read more about Operation TLC here in the Global Action Plan website: Operation TLC – Nudging in the NHS

The team were very pleased with the results of the campaign and how well engaged the staff were but there’s nothing more satisfying than to win an award for all the hard work.  Barts Health NHS Trust won the HSJ Award for Improving Environmental and Social Sustainability. More information can be found here on the Sustainable Development Unit website: HSJ Awards 2013: Improving Environmental and Social Sustainability

Easy to cook, healthy Indian food!

I recently had the pleasure of filming Cyrus Todiwala, (chef and owner of Café Spice Namasté), cook a dish for NHS Sustainability Day.

NHS Sustainability Day, hosted by Barts Health NHS Trust is intended to initiate action around sustainability for the Trust and community. There will be a number of events happening on the day, there are celebrities endorsing the day and there are a variety of ways to get involved. For more information, have a look at the website.

Cyrus Todiwala came up with a Pink Fir Apple Potato with Sesame Seed recipe. Pink fir apple potatoes are in season at the moment and make a delicious, healthy and easy to cook recipe. The following video was filmed in Café Spice Namasté:

It was fantastic to hear how all of the ingredients used were locally sourced, seasonal and organic. And, I can vouch for how easy it is to cook! Here is a version I made:

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and I used the left over ginger skins to flavor tea. A trick Cyrus taught us (but which unfortunately had to be left out of the edit)

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I can’t wait to visit the restaurant and try more food on the menu.

What do you make?

Charlene Lam‘s story-telling at the IDEO Make-A-Thon reunion last week was really entertaining. Her talks allowed me to reminisce and make me think back to my ‘making days’.

Charlene is a creative who works with materials and textiles. Her company Creative Clerkenwell looks to connect creatives in London and will feature at the Clerkenwell Design Week in May. Charlene told a great story of the things she makes. Meet the ‘operation red rabbit‘:’To celebrate the Year of the Rabbit, a warren of red rabbits were made from papier mache and placed around the streets of East London’.

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Charlene’s story telling inspired me to question what I make…

When I was about 9 years old my dad bought me a hot glue gun. Accompanied by a scalpel and balsa wood, I used to enjoy making structures and boxes. They weren’t anything in particular but I loved it. My dad enjoyed encouraging my creativity and I loved making things – it was a win-win!

A number of years later, I took the then called ‘CDT’ craft, design, technology A Level
and discovered the wood work and silversmith workshops. I’d find any excuse to turn objects on the lathe or make pieces of jewelry.

Then I went to university and built on all these skills by discovering the soldering iron. It’s amazing what you can create by soldering an electronic circuit board together…! I designed the ‘anti-theft handbag‘, a biometric handbag which only opens when the correct finger is scanned. I thrived on making prototypes and models.

One theme I have carried through all my life is enjoying making birthday cards, wrapping paper out of old paper and making purses or small bags to hold objects. Give me an old piece of card, scrap material or unusual packaging and I can guarantee it will be kept for a rainy day.

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When I graduated from my undergraduate degree, however, I moved into London and no longer had the space for much model making or workshop equipment. Life changed too and London had lots to offer and plenty of places to explore. My interests also change slightly. I became very interested in sustainability and reusing objects. It was Victor Papanek’s ‘The Green Imperative‘ that changed my view on ‘life’. I started to view objects and consumerism in a different way and set myself the challenge of not buying new clothes for a year. I found this remarkably easy and I got a real kick out of rediscovering my wardrobe again.

So, this is where my ‘I make….’ story comes in.

I (like to) make old clothes comes to life. Not buying new clothes did nonetheless mean I could continue indulging in my love of buying from charity and vintage clothes shops. There’s something really exciting about knowing that a piece of clothing has a story behind it, is cheaper than its original price and has potentially been saved from landfill. The only problem is that most people are turned off buying second hand because of the smell, it may not fit properly or more often than not, hasn’t been displayed in a way that they can relate to.

Talking of clothing with history, DoTheGreenThing recently created Glove Love ‘an initiative where we take lonely single gloves that have lost their original partners, wash them and then pair them with brand new glove lovers’. The best bit about buying the gloves is the lovely message that comes with them. Each pair of gloves is tagged telling you a story of where they were found. Seriously, it’s worth £5 to just read the story (and to have an odd pair of gloves with a Do The Green Thing label on them).

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I don’t often find a garment of clothing fits perfectly but that’s where a pair of scissors, needle and thread and accessories come in handy. I wish I had taken “before and after” photos of some of my creations but instead will have to list them out and hope you can use your imagination.

– The ugly 70s dress that ended mid calf: 15cm off the length gave it a new lease of life.
– The shoulder padded ‘Dynasty’ dress: removing of the shoulder pads and a brooch made it this season.
– The 80s pencil skirt: a tuck in the top made it sit higher and therefore more flattering.
– The black, sleeveless, moth eaten, shapeless dress: stitching up of the holes and a retro belt transformed it.
– The boring tweed jacket: now with red button holes made it this seasons must have.

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Sometimes a new belt, change of length, additional stitching or different combination of accessories can transform an outfit. Trust me, it’s very satisfying when people ask where an outfit is from and the answer is ‘part charity shop, part old garment, part hand-me-down’.

I worked on a project a couple of years ago which is very relevant to this love of making old clothing come to life. In collaboration with [re]design, we took ‘Chalky Van’, the chip-fat-powered-chalkboard VW van to the Vintage Festival at Goodwood. I facilitated a few engaging sessions with the festival goers around the reuse of clothing. The most insightful was when I placed a nasty old shirt on the van and asked people what they would do to give it a second life. People of all ages came to write or draw their answer on the van.

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Some of the best responses that really touched me were:
‘use the buttons as eyes for my puppet’ – girl aged approximately 6 years old.
‘blow my nose on it’ – man aged approximately 50 years old.
‘tie a belt around it and wear it with my tapered chinos’ – girl aged approximately 25 years old
‘make a scarecrow’ man aged approximately 30 years old.

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I’m clearly not the only person who sees the value in an old piece of clothing!

Making old clothes come to life is a passion I have. I will never have a fashion label from it, nor will most people ever realise the story behind my wardrobe but it does make me happy knowing that I wear second hand clothing. Keeping spare buttons, boxes of material and never throwing away clothes my infuriate my boyfriend but that’s the designer in me….! Forever curious about what I can get my hands on next and adapt.

Sustainable business models: Green Growth Business Boot Camp

I was invited to take part in a panel at Kingston University for their Green Growth, Business BootCamp. The aim of the sessions is to address the increasing need to develop environmentally more friendly products and services and help enterprises & entrepreneurs make the most of the opportunities created by increasing consumer demand, resource costs, and regulatory controls in the eco-field.

The second event in the series was looking at sustainable business models and innovation; What business models are available, and how can they be introduced? What are the elements of a business model?

Ecoinomy

goCarShare

Markers

The panel session included myself talking about Ecoinomy – the behaviour change company who motivate employees to use less energy in the workplace, GoCarShare – helping people car share by hiring out the spare seats in their car and Makers – connecting designers, manufacturers and retailers with the very best UK manufacturers.

All three companies have strong values, focus on a sustainable business model and have society and the environment in mind.

  • I discussed how Ecoinomy have had to approach different stakeholders in different ways to explain the value of the system and about the importance of using the correct language to engage with people. The business model relies on direct cost savings being made; the system produces opportunities to reduce energy consumption, opportunities to motivate employees and ways to change general office behaviour – we call this a win-win-win system – the environment gains by CO2 emissions being reduced, the economy gains by people being efficient and using less and society gains by employees forming community groups to save money for a local cause of their choice.
  • goCarShare encourages people to think about sharing car journeys to help reduce the number of empty seats on the road (and in turn reduce the amount of CO2 and pollution) and help share costs. Drummond Gilbert (founder of goCarShare) opened by saying that he learnt there are 38 million empty car seats in Britain everyday and he wanted to do something about it. Based on a Collaborative Consumption model which uses swapping, sharing, bartering, trading and renting to create business, goCarShare rents car seats on journeys. The environment gains because there are potentially less cars on the road which means reduced emissions, the economy gains because the driver gets help with petrol costs and society gains because….well, I car shared once with Craigs List in California and had a great experience. Whether it’s a case of having help stay awake, potentially sharing the driving or just enjoying the company, car sharing is a great way to change attitudes to the way we use our cars. goCarShare had a lucky break last summer when they partnered with UK music festivals to encourage festival goers to share the driving to the events. The Secret Garden Party even taxed people who had empty seats in the their cars!
  • Chris Pett of Makers discussed how important it is to make the designer the heart of any manufacturing process to add value to the end result. Keen so use local materials and a sustainable supply chain, Makers turn sketches and prototypes into real products making sure that the product has not travelled miles to the end user but made the product where the end user is – while making sure their products are tested to international standards. The right supply chain and pricing is as important as the look and function: Makers’ design service is focused on producing commercially viable designs ready for manufacture. Our design clients can also use the Makers production service to produce the finished product.

After the panel discussion we answered questions from the audience. This is what I took away and hope everyone will remember when developing their sustainable businesses:

Do you believe in what you do? It is essential to believe 100% in what you are trying to achieve. The ‘green’ and ‘eco’ world can be a tough place to succeed in if you want to quickly prove that you are sustainable. You must persevere, be articulate and not let people put doubts in your mind.

How are you adding value for the end user? You need to remember that although you believe in your business, service or product, you still need to think about why the end user will use it. Whether you are changing behaviours in the workplace, offering a sustainable supply chain or helping provide cheap car journeys, you need be clear what makes you different to your competition.

How do you explain what you do? Not everyone will understand the language you use to describe your business. You probably talk to like-minded people most of the time but there will always be people who either don’t want to understand or who are unfamiliar with eco focussed business. Think about changing the language you use to target the person you are talking to if you want to engage with them.

How many times have you written your business plan? It’s important to have a business plan that you are happy with but it’s also important to not be afraid to veer away from it. If an opportunity comes along to collaborate with others, partner with another business or change your model, then do it if it feels right. With the changing economy and people becoming more environmentally conscious, it is sometimes worth being ready to change your business if it will help you reach your end goal quicker.

Who did you last speak to about your business? Networking is essential. You never know who you might meet who could help you and your business. Not only at networking events or conferences but everyday! A small link may lead you to a large connection which could open doors and even raise your profile considerably.

The Green Growth events is a great series for entrepreneurs wanting to be exposed to ways to succeed in business. Next week the session is looking at marketing. I hope everyone that attended the series is able to go away and set up one of the next successful eco-businesses.

‘Art with a message’ at the Vintage Festival 2011

WWF @ Vintage Festival

The panda made me do it‘… was a vivid message I took away from this year’s Vintage Festival on the SouthBank. Have you thought about what pledge you might make to help preserve the natural world we live in?

I was really pleased to be able to help WWF at the Vintage Festival 2011 with their artwork collaboration.
Wayne Hemingway
, fashion designer, found of ‘Red or Dead‘ and co-founder of the Vintage Festival curated the WWF event to create a collaborative artwork to celebrate their 50th anniversary.

WWF @ Vintage Festival

It was a fantastic way to encourage the public to express their love, hopes or fears for the natural world (or how it’s inspired them) and be creative in how they presented it. The tables were full of material donated by the likes of Cath Kidson and paints, stencils and pens to create a fabulous art installation that can be shown around the country. The pieces of art were attached to a fishing net so that over the three days a wealth of love, happiness and stories could be collected.

WWF @ Vintage Festival
WWF @ Vintage Festival

Not only were people able to share their thoughts and messages on the natural world and living in a sustainable environment but they all appeared to have a great deal of fun! I was, as ever, amazed by the creativity that came out.

To show just how collaborative the event was, a video was produced made up of still photos taken over the weekend.

I hope that the messages left behind will really make people stop and think about the world we live in. Conserving the amount of water we use, being conscious of the decisions we make in everyday life, helping preserve our environment and being considerate with our actions are often talked about but not often embedded in our lives.

The WWF are running a number of events for their 50th Anniversary – ‘Lots of people are doing fantastic things to help us protect the natural world – buying sustainable seafood or forest-friendly wood, adopting an animal or saving energy at home or at work… ‘- If you weren’t able to join them at Vintage, take a look at their website to see how you could can take part.